CONTRACTS MANAGER

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ABOUT SEE SERVICES 

SEE Services deliver facilities management and infrastructure support services to organisations across the UK. Recognised for our quality delivery combined with a personal touch, customers trust us to comply, maintain and sustain their properties.   With contracted projects spanning diverse sectors including retail, NHS, schools, and care homes, SEE Services offers a vibrant environment where your expertise will have a meaningful impact on our customers’ business world. 

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JOB DESCRIPTION

An exciting opportunity has arisen for a pragmatic, hands on Contracts Manager (based in Portsmouth) to join a leading FM and Infrastructure Service Company, operating across the UK.

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ROLE SUMMARY

• Responsible for managing the accounts and general building performance.

• Looking after building fabric works and small projects.

• Managing the projects, managing the supply chain and working methodology. 

• Complete the weekly operations report to the client and attend weekly operations meeting, client meetings as requested, in conjunction with the client.

• Ensure that all matters that may impact the smooth running of the building and facilities are immediately reported to both SEE and the contracts Senior Management.

• To conduct regular reviews of operating procedures making recommendations for improvement with appropriate working practices and emergency/contingency procedures within the critical systems.

• Liaise and keep informed both the client and the SEE Area Manager on all aspects of contract problems (defects & deficiencies).

• To ensure quality is maintained throughout the facilities.

• Ensuring business policies and processes are effectively communicated and implemented within the contract.

• Ensure optimum staffing structures operate across contracts, balancing cost reduction with the delivery of service excellence.

• Working with other Operations Managers to ensure the collaborative development of the business, effective team working, and support to colleagues.

• Ensuring a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts.

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EXPERIENCE REQUIRED

• Experience in Building Services industry.

• Commercial / Financial experience 

• Quoting new works and costing reactive works 

• Updating client systems

• Ordering materials 

• Strong communication skills. 

• Possess an understanding of Health and Safety issues

• Conversant with Microsoft Office (Word, Excel, Outlook, PowerPoint).

• Strong organisational and communication skills with the ability to prioritise workloads.